Frequently asked questions and answers on the topics below

EXTREMELY LOW MAINTENANCE

The WOOOM chair is as easy to clean as it is comfortable. Follow these care recommendations for best results:

• Vacuum regularly on the appropriate setting for textiles/curtains.
• Soiling must always be treated immediately.
• Mop up liquids straight away by blotting with an absorbent cloth.
• Dried-on dirt must be brushed out with a very soft brush to avoid damaging the finish.
• Commercially available dry foam cleaner is suitable for spot cleaning.
• Small marks can also be cleaned with a magic eraser.

• iOS App
• iPhone must have Bluetooth and NFC
• at least iOS-Version 11.0
• at least iPhone7 or newer models
• Android: location sharing, version 5.0 and above (minimum 7.0 is recommended) iOS: version 11.0 (for full functionality minimum iPhone 7 is required)

• Check if the battery is charged
• Battery must be fully inserted
• Alternatively, the power supply must be connected
• The sitter must weigh at least 45kg to activate the occupancy sensor
• Check the plug and cable to make sure they are properly connected and not damaged

• Wait approx. 3 seconds after inserting the battery or plugging in the power supply before sitting on Wooom (this allows the system to start up)
• Ensure that your device supports NFC
• Activate Bluetooth and NFC on your phone
• Android devices scan constantly for an NFC connection; so pass your Android phone over the armrest first, and only tap the “Connect now” button once you have received the “NFC tag connected” message.
• The iPhone only scans for NFC connections if prompted by the user; first tap the “Connect now” button and then pass the phone over the armrest.
• The NFC chip is located in the top of the device with the iPhone (near the camera); in Samsung models it is often below the camera

• Check the power supply to your Wooom
• Check if the battery is charged
• The battery must be fully inserted
• Alternatively, the power supply must be connected
• If the circuit is broken during use (power supply disconnected, battery removed), please stand up for 1-2 seconds, and then confirm the message in the app so that the chair reconnects. This is a safety measure (prevents the chair from restarting).
• Close the application and restart it on your device

• Wooom has an occupancy sensor built into the seat. It is only possible to connect Woom with the smartphone if someone is sitting in the chair.
• The light, massage and heating are only active if someone is sitting in the chair. These functions switch off approximately 10 seconds after the chair is vacated and disconnected from the phone.
• Charging via USB works regardless of whether the chair is occupied or a phone connected.

Always activate the main switch for each function first. It is located at the top right edge of the screen.

Wooom offers various different settings. The manner in which the chair is used significantly affects how long it will operate between charges (based on experience; may vary):

• Heating at highest level: approx. 3.5 hours
• Massage at maximum level: approx. 12 hours
• Light at maximum brightness: approx. 26 hours
• Combination of heating, massage & light: approx. 2.5 hours

• Press and hold the check button for approx. 2 seconds
• Refer to the table below to read off the charge status according to colour (green, yellow, red).
• Charge status: LED colour RED: <30% YELLOW 30-90% GREEN >90%

Wipe the upholstery with a damp cloth (not wet!) to clean, or use a vacuum cleaner.